Amelia | Hoops

Shipping

All our shipments are sent via Austrian Post with a tracking  number. (Varies depending on the country)

Processing time: 1-2 days

Austria:
FREE SHIPPING over 30€ order value
1-3 days delivery time

Germany:
under 70€ order value: 5,90€
over 70€ order value FREE SHIPPING
2-5 days delivery time

Europe & Rest of Europe:
under 70€ order value: 6,90€
over 70€ order value: FREE SHIPPING
5-8 days delivery time

Rest of the world:
under 85€ order value: 12,90€
over 85€ order value: FREE SHIPPING
7-14 days delivery time

Currently we ship to the following countries:
 

Europe & Rest of Europe::

🇦🇹Österreich, 🇩🇪Deutschland, 🇧🇪Belgien, 🇧🇬Bulgarien, 🇩🇰Dänemark, 🇪🇪Estland, 🇫🇮Finnland, 🇫🇷Frankreich,  🇬🇷Griechenland, 🇮🇪Irland, 🇮🇹Italien, 🇭🇷Kroatien, 🇱🇻Lettland, 🇱🇹Litauen, 🇱🇺Luxemburg, 🇲🇹Malta, 🇳🇱Niederlande, 🇵🇱Polen, 🇵🇹Portugal, 🇷🇴Rumänien, 🇸🇪Schweden, 🇸🇰Slowakei, 🇸🇮Slowenien, 🇪🇸Spanien, 🇨🇿Tschechien, 🇭🇺Ungarn, 🇨🇾Zypern, 🇷🇸Serbien, 🇧🇦Bosnien-Herzegowina, 🇲🇪Montenegro, 🇦🇱Albanien, 🇽🇰Kosovo, 🇮🇸Island, 🇹🇷Türkei, 🇺🇦Ukraine, 🇱🇮Liechtenstein, 🇷🇺Russland

Rest of the world:

🇪🇬Ägypten, 🇩🇿Algerien, 🇮🇱Israel, 🇲🇦Marokko, 🇹🇳Tunesien, 🇦🇲Armenien, 🇦🇿Aserbaidschan,🇨🇦Kanada, 🇶🇦Katar, 🇰🇼Kuwait, 🇴🇲Oman, 🇸🇦Saudi-Arabien, 🇸🇩Sudan, 🇦🇪Vereinigte Arabische Emirate, 🇦🇷Argentinien, 🇧🇩Bangladesch, 🇧🇷Brasilien, 🇨🇳China, 🇨🇷Costa Rica, 🇮🇳Indien, 🇮🇩Indonesien, 🇯🇵Japan, 🇰🇷Südkorea, 🇲🇾Malaysia, 🇲🇻Malediven, 🇲🇽Mexiko, 🇵🇭Philippinen, 🇿🇦Südafrika, 🇹🇼Taiwan, 🇹🇭Thailand, 🇺🇾Uruguay, 🇻🇪Venezuela, 🇻🇳Vietnam, 🇺🇸 United States

 

Customs and import fees
Buyers are responsible for any customs or import fees that may be included. We are not responsible for any delays that may occur due to customs.

 

Returns

You are not happy with your jewelry? You can return your order to us within 14 days of receipt of the goods. Please contact us via our contact form.
The amount will be refunded to your original payment method within approx. 2 weeks after receipt of your goods.

Please note that for hygienic reasons we only accept unworn and originally packaged goods with all the jewelry boxes and cards. Sale items can not be returned.

Refined Pieces will not cover any return shipping costs. 
The return shipping costs are to be paid by the buyer.
Estimated return costs (depending on country approx. 6-18€)

 

Click here for our FAQ

Click here for our Jewelry Care Guide