FAQ

What materials is the jewelry made of? ⛓️

Our jewelry is made of high quality 316L stainless steel or 925 Sterling Silver with 14/18 carat gold plating.

The gold plating can stay intact for a long period of time if well cared for.

All of our jewelry is nickel and lead free.

However, small traces of nickel cannot be ruled out.

 

What does 'gold plated' mean?

In gold-plated jewelry, a layer of gold is applied to the base material (stainless steel, silver). Careful handling and proper care are crucial for a long life of your jewelry. Perfumes, hairspray, body lotion, etc. affect the durability of the gold coating. 

Is the jewelry waterproof? 🌊

Basically our jewelry is waterproof!
Since the jewelry is mainly made of stainless steel or sterling silver, it is therefore waterproof and does not rust.

Please note that both materials should not be worn in salt water, because the salt water and the minerals contained therein can attack the base material stainless steel / silver and oxidize. This can cause the jewelry to change color and lose luster.

If you forget to take off your jewelry in the sea/pool, it is important to rinse it with clear water afterwards to remove the salt residues from the jewelry.

 

What is the best way to store my jewelry?🎁

Ideally, keep your jewelry in the case provided or in a cloth pouch. Store it in a dark, dry place and not in the bathroom.

What happens after my order?💌

You will receive an order confirmation email from us where you can view your order and your order number. When your order has been hand packed and is on its way to you, we will inform you by email.

 

Wrong / damaged goods delivered?

We are really sorry if you received wrong or damaged goods!

Please contact us using our contact form and we will take care of it as soon as possible.